● Orient guests to the shelter program. 

● Ensure all guests complete all necessary assessments in a timely manner. Perform participant assessments to identify strengths and barriers, including employment, health, behavioral health, criminal history and substance use. 

● Provide case management that is strength based, trauma informed, participant driven and housing focused to increase overall stability. 

● Meet with all participants on a regular basis to provide support and accountability on their efforts to reach mutually agreed upon goals, including securing housing, employment, job training, and other needed services. 

● Empower participants to problem solve in order to achieve outcomes through Motivational Interviewing. 

● Collect and maintain accurate and up to date case file documentation and all data needed for reporting. Input and manage participant data in UniteUs and HMIS. 

● Promote participant self-advocacy and self-determination. 

● Provide quality and individualized referrals to other community resources by identifying appropriate resources and referring individuals/families for additional assistance with housing, rent, and other needs. Follow-up with participants and agencies as appropriate to document use/success of referral. 

● Refer appropriate participants to housing programs, either in the community or offered by AZCEND. 

● Coordinate participant access to job opportunities and programs that address employment needs by coordinating onsite job fairs and developing partnerships with employers. ● Provides assistance increasing financial stability through financial coaching and assisting appropriate participants with SOAR advocacy. 

● Set and observe appropriate boundaries with participants; observe participant confidentiality and HIPPA protocols. 

● Meet with the I-HELP Coordinator for weekly supervision and case reviews. ● Attend all meetings relevant to position, i.e. monthly staff meetings, training, other service provider or community meetings and other meetings on request or as appropriate. ● Maintain knowledge of community resources.

● Collaborate with other AZCEND staff on case management related issues, aiding the development of positive team relationships. 

● Adhere to agency policy, procedures, and professional code of ethics. ● Serve as an advocate by providing information to individuals and groups on AZCEND’s mission, programs and services. 

● Assists with general upkeep and cleanliness of the facility. 

● Perform other duties as assigned. 

● Preferred minimum of two (2) years case management experience or social work experience. 

● Knowledge of community resources and counseling/social work practices with high risk populations. 

● Experience working with persons in crisis. 

● Good documentation skills. 

● Excellent written and verbal communication skills. Ability to establish rapport. ● Ability to motivate others towards achieving goals. 

● Ability to work independently with a strong sense of focus, task-oriented, non-judgmental, open personal qualities, clear sense of boundaries. 

● A strong sense of and respect for confidentiality involving both participants and fellow employees. 

● Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate. 

● Must be able to obtain a Level One fingerprint clearance card from DPS and pass a Central Registry background check. 

● Ability to legally operate a motor vehicle and provide own transportation. ● Bilingual (English/Spanish) preferred.

Email resume to: ariel@azcend.org