About the Team

PetSmart Charities is committed to finding lifelong, loving homes for all pets by supporting programs and thought leadership that bring people and pets together. Through its in-store adoption program in all PetSmart® stores across the US and Puerto Rico, PetSmart Charities helps to find forever homes and families for more than 500,000 shelter pets each year. To learn more visit www.petsmartcharities.org.

About the Location

Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.

About the Job

The Senior Grant Administrator is responsible for managing the operational aspects of the grantmaking process including executing grant agreements and payments to grantees, providing partner support through onboarding, training and user technical support in the grant management system and adoption application. This role is also responsible for adoption count reviews and investigations to ensure adoption counts are accurate.

Essential Duties and Responsibilities

Grant Administration

• Review and process grant agreements including contracts, statement of terms, and master service agreements.
• Submit, update, and process payments to grantees and partners.
• Support Smart Simple System Administrator with grant application testing for new builds and enhancements on existing applications.

Partner Support

• Onboard new partners by creating profiles and accounts in grant management system, provide training and concise instruction on policies and procedures, and setting up bank information.
• Provide ongoing support to partners with updating banking information, technical support within the grant management system and contact management.
• Responsible for adoption program (AME) administration for partners, including but not limited to setting up administrators, password resets and user technical support.

Compliance

• Responsible for managing adoption and grant partners statuses to ensure compliance with grant administration policies including but not limited to validating IRS  501(c)(3) validation. , etc.).
• Manage adoption count reviews and investigations and provide recommendations on corrective actions.
• Administers additional compliance tasks such as audits, responding to vendor requests, and documenting all necessary updates.

Public Inbox Management

• Responsible for managing public email inboxes from internal and external stakeholders, including animal welfare groups, grantees, and PetSmart store associates.

Record Management, Reconciliation, and Reporting

• Maintain and provide continuous upkeep of internal databases to ensure accurate records.
• Assist with reconciliation of grant administration database to the financial system.
• Facilitate the system interface with PetSmart for adoption partner information.
• Run routine reports for assigned area.
• Perform other duties as assigned.

Travel Requirements

• 1-5%

• Must demonstrate business acumen.
• Must possess excellent problem-solving, analytical, and critical thinking skills.
• Must possess outstanding organizational skills, including attention to detail.
• Must possess excellent customer service skills and demonstrate ability to build partnerships/relationships with internal and external partners, leveraging interpersonal skills to build trust.
• Must be able to multi-task in a fast paced, dynamic environment.
• Must demonstrate a high level of intellectual, professional, and interpersonal ability and flexibility.
• Previous experience in grant administration preferred.

About the Culture
At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share.  These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• On-site Dog Park
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• On-site coffee bar
• “Lil’ Paws” learning center and onsite daycare facility (associate paid)
• Volunteer events with PetSmart Charities
• Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
• Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
• Explore PetSmart Benefits here: https://benefits.petsmart.com/
• If you don't already live in the Phoenix area here's a guide to the area:  Welcome to Phoenix Guide

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

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