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ASU Lodestar Center Blog

Research and recommendations for effective, day-to-day nonprofit practice from ASU faculty, staff, students, and the nonprofit and philanthropic community.


Tuesday, September 3, 2024

employee happiness

Nonprofits play a crucial role in addressing social and environmental issues and improving the welfare of communities. However, these organizations' success heavily relies on their employees' capabilities and dedication. In the nonprofit sector, employees are responsible for implementing  programs, delivering services, and engaging with stakeholders. Therefore, nonprofits must invest in their employees' well-being to ensure they are motivated, productive, and committed to their mission.

Employee well-being refers to an individual's physical, mental, and emotional health. In the nonprofit sector, employees often face multiple challenges, including high workload, limited resources, and exposure to traumatic situations. These challenges can lead to burnout, a widespread problem that affects the nonprofit sector.

Burnout is a state of emotional, mental, and physical exhaustion caused by chronic stress or prolonged exposure to stressful situations, which can lead to reduced productivity, increased absenteeism, and turnover, ultimately affecting the organization's performance and mission. To prevent burnout and promote employee well-being, nonprofits must prioritize their employee's needs and invest in resources and support systems that promote physical and mental health. Here are some of the ways nonprofits can invest in employee well-being.

Provide competitive compensation and benefits

Nonprofit employees are often passionate…

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Wednesday, August 28, 2024

volunteer value

In the world of nonprofits, the concept of "value" is often closely tied to monetary figures. Budgets, donations, and financial reports dominate discussions about sustainability and impact. However, there's an invaluable resource that often gets overlooked in these conversations: volunteers. While their contributions may not be measured in dollars, their worth extends far beyond monetary value. In this blog post, we'll explore the multifaceted nature of volunteerism and why it's essential for nonprofits to rethink how they measure the worth of their volunteers.

The heartbeat of nonprofits

Volunteers are the lifeblood of many nonprofit organizations. They bring passion, dedication, and a diverse range of skills to the table, all of which are essential for driving the mission forward. From serving meals at a homeless shelter to tutoring disadvantaged youth, volunteers play a crucial role in addressing social issues and fostering positive change in communities.

Beyond the balance sheet

While it's easy to quantify the value of monetary donations, the contributions of volunteers are often more challenging to measure. However,…

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Wednesday, August 21, 2024

disruption

Periods of disruption occur with regularity throughout recent history. These disruptions can cause severe stress for nonprofit organizations. Examples include the Financial Crisis of 2008/2009 and the COVID-19 pandemic.  

Major events can create significant challenges in several areas:

  • Fundraising: Competition for funds can increase when economic disruptions occur.  Companies and foundations can restrict their giving when investments are performing poorly.
  • Human Resources: Stress outside the workplace can undermine staff cohesion.  Available resources may be limited by other factors. 
  • Service Demands: In times of disruption many social service demands increase, which creates further challenges toward fulfilling the organizational mission.

Being adequately prepared when these events occur can be the difference between surviving and thriving. The framework to create the tools to succeed during disruption are grouped into three “imperatives”: preparation, action, and recovery.

Preparation

  • Operating budget with positive bottom line that includes emergency savings line item.
  • Build savings to reach 180 days of operating expenses.
  • Negotiate all contracts to include escape clauses with manageable break fees.
  • Rigorously adhere to budget, making expense decisions to match any revenue shortfalls.
  • Develop an emergency budget…
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Wednesday, August 14, 2024

resource development

Nonprofits are teetering on the edge. Chronic underfunding and underinvestment in capacity building have stunted growth and put effectiveness at risk. While organizations consume more capacity than they have, the demand for their services continues to surge. Additionally, disruptive events have impacted donor behavior, causing global giving to decline. To survive, nonprofits need to strengthen resource development capacities.

Many, however, think these efforts are costly, complicated, and disruptive. The model below highlights the foundations and steps for capacity-building success.

Leadership, culture, and communication are the foundations for success in capacity building. Excellent leaders know their organization, accurately analyze trends, and anticipate future needs. Using these insights, they determine which initiatives can deliver the greatest impact, enabling them to make cost-efficient decisions. 

Since capacity building involves effecting change, it is critical that leaders manage potential disruptions and encourage cooperation. One way is to model the desired new behavior. When leaders act consistently with the reforms, they promote and sustain the change. 

An organization’s culture also plays a role. It can either be a catalyst or an obstacle. Make sure that the organization’s culture is ready. By helping people understand that change is the norm, not the exception, leaders become instrumental in developing a culture that is…

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Wednesday, August 7, 2024

Volunteers

Since the pandemic's onset, the nonprofit sector has faced a significant struggle with the inability to find, recruit, hire, and retain talent. The problem isn't isolated to the nonprofit sector but has felt the most significant impact. The problem facing nonprofits, though, unlike for-profit or government sector industries, is when nonprofits that focus on human services (medical and mental health, shelter, food, etc.) experience labor shortages, the nonprofit frequently must reduce services to their communities. Worse, some organizations find that they must cease operation altogether - thereby starving their communities of desperately needed services. 

This is NOT a temporary problem. 

Our labor shortage may feel that it came as a result of the pandemic, but it didn't really. That is not to ignore the statistics showing an astonishing 97 million workers left their jobs in 2021 and 2022. No, the problem has been brewing for years - the primary culprit for the current and future labor shortage is the aging baby boomer generation. The math is simple: More workers are exiting the labor force than new entries into it. The result? The U.S. Department of Labor says we should anticipate a continually shrinking labor force into 2030! Ugh.

Remember the laws of Supply and Demand? 

When labor is in short supply, the cost of that labor increases. This law is especially troublesome for nonprofit organizations that operate on tight annual…

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