The Office Administrator position entails managing the day-to-day operations of a business nonprofit office including tasks for managing front office reception staff and volunteers, incoming communication, donations; and administrative tasks that keep our office moving.

Key Responsibilities:

Front Desk Management: Schedules and trains volunteer and staff working reception, incoming and outgoing communications, scheduling, and problem solving for clients and volunteers. Accepts donations from walk-in donors, payments for dinner delivery, and opens mail.

Office Operations: Maintains office supply inventory and manages office equipment contracts and maintenance. 

Administrative & Database Support: Database management skills are a must. Interfaces with the executive director, and creates reports, enters data, and trains and manages staff and volunteers on database. Supports grants, fundraising campaigns, mailings, and maintains historical data and coding donations, and updating notes in data.

Donor Management: Processes donations, maintains donor records, and oversees all acknowledgements and thank you letters.

Skills Needed:

Strong organizational skills - Prioritizes tasks, manages multiple projects, and meets deadlines.

Excellent communication skills - Communicates with compassion and professionalism within all staff, donor, volunteer, client, and public interactions.

Proficiency in Microsoft Office - Comfortable and competent in Word, Excel, Outlook, and is willing to learn other platforms used in our operations.

Compassion and patience - Our clients and volunteers are the reason we are here. Our staff and volunteers apply patience, empathy, and compassion to all of our customer service interactions.

Attention to detail and maintaining confidential records and interactions - Ability to maintain accuracy and respect confidential information.

This role is vital in helping Neighbors Who Care achieve its mission by ensuring our office runs efficiently, and the volunteer and staff team has the tools and resources needed to allow our clients to age in place safely.

• Candidates with Bachelor's degrees in business administration, accounting, or related field are preferred, however, equivalent work experience is acceptable.
• Basic accounting or bookkeeping knowledge.
• Two years or more experience working in a nonprofit organization.
• Familiarity with donor management software, a plus.

Qualified applicants should direct their completed cover letter and resume to:

Sheryl Keeme by email to: sheryl@neighborswhocare.com

OR by mail:

Neighbors Who Care

10450 E. Riggs Road

Sun Lakes, AZ 85248